Who We Are
Somerville Heart Foundation (SHF) is a registered charity in England and Wales No. 1138088 and a registered charity in Scotland No. SC049673. Somerville Heart Foundation is a Company Limited by Guarantee registered in England and Wales No. 07285409. Registered office at 7 Friars Courtyard, 30-32 Princes Street, Ipswich, Suffolk IP1 1RJ. Access to and use of this Website is provided by SHF subject to the following Privacy Policy and our terms and conditions.
Our website address is: https://www.sfhearts.org.uk
The purpose of this Privacy Policy is to give you a clear explanation about how SHF and all of its subsidiaries collects and uses the personal information (or personal data) you provide to us and that we collect, whether online, via phone, email, in letters or in any other correspondence or from third parties.
GDPR – Legitimate Interest
Under the General Data Protection Regulation (GDPR), which came into effect on 25 May 2018, Somerville Heart Foundation (SHF) relies on Legitimate Interest.
This permits SHF to contact those that have provided their details to us, although individuals are free to opt out of contact at any time, or change their contact preferences by making contact with us.
Broadly speaking, Legitimate Interest means we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests. We carefully consider and balance any potential impact on you and your rights.
In providing your personal details to us we use it for our legitimate interests as a charity to carry out our mission, to ensure SHF is able to continue to help ACHD/GUCH patients enjoy access to every opportunity, are free from discrimination, and are supported throughout their life.
Some typical examples of when we might use your details are sending out Upbeat (GUCH News), letting you know about workshops, conferences and events, fundraising, direct marketing, maintaining the security of our system, improving our services, identifying trends and determining the effectiveness of our campaigns.
In order to achieve these, it may require us to share your data with a third party, for example to send out a mailing. We make every effort to ensure all data in this instance is securely transferred and we use reputable suppliers within the EU who comply with GDPR regulations.
We will retain your data for as long as we have no reason to believe the relationship between us no longer exists, and also as necessary for historical need such as Gift Aid.
The personal information we hold might include title, full name, full address, email address, transactional details such as event attendance, donations and receipt of support.
To access our support and services, you will need to join Somerville Heart Foundation, which is, of course, free to join and you will have access to all the support we provide.
What personal data we collect and why we collect it
Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Surveys related cookies
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Forms related cookies
When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram and Linkedin, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you want to know more about our data protection or you want to be removed from our mailing lists, fill out our contact form or contact the office. | Updated: 11 January 2022
Complaints
Who can you contact if you wish to make a complaint?
If you wish to make a complaint about how your personal data is processed by Somerville Heart Foundation (or the third parties we work with), or how your complaint has been handled.
Contact
Michelle Woods – General Manager & Financial Controller
Somerville Heart Foundation
7 Friars Courtyard
30-32 Princess Street
Ipswich
IP1 1RJ
Tel: 01473 252007
michelle.woods@sfhearts.org.uk
